Terms and conditions of use

Thank you for visiting www.contentherenow.com. We are an online content business which provides content writing services for a number of different industries and across multiple categories including press releases, newsletters, email campaigns and website copy. We are completely owned by Content Here Now and are located in Room 401, No.300, Miaocheng Village, Miaocheng Town, Huairou District, Beijing.

The use of the website www.contentherenow.com is subject to the following terms and conditions, and we ask that you please make sure that you read the following terms and conditions carefully before you use this website or engage with any of the products or services that we offer.

These terms and conditions act as a legal agreement between you – the user and us – the service provider. These terms and conditions describe the acceptable use of our products and services. If you are unable to agree to any of these terms and conditions then you may not use this website.

1. Using the website www.contentherenow.com

When using this website and engaging with the content services provided on www.contentherenow.com, all customers must agree to the following which ensures that this service is only used for proper and lawful purposes. It is forbidden to carry out any acts on this website which could:

  • a)  Damage, delay, interrupt or impair the use of this website or any of its software.

  • b)  Cause any illegal or defamatory material to be placed on to this website or any of its servers.

  • c)  Do anything that will be in breach of copyright, trademark, privacy or against any other third-party rights.

  • d)  Create or produce any software viruses.

If we suspect, in our sole discretion, that a user has breached any of these terms and conditions then they may be removed from the service and have any future access blocked.

2. Account registration

Customers will need to first create an account before they are able to use any of the services which are offered on www.contentherenow.com. It is free to create an account, and there are no subscription or membership fees for the services which are offered. Instead, customers pay for the individual services which they have requested.

It is the responsibility of the customer to create a username and password which is secure and individual to them. This information must be kept secure, and we will not be held liable for any breaches of accounts which occur.

3. Deadlines

Deadlines and delivery speeds are chosen by the customer when they place an order. Prices for different deadlines vary, with work which is required at a faster deadline costing slightly more. All of the costs will vary depending on the individual job and brief.

There are two delivery speeds from which to choose from when using this service, and these are: 5-7 working days for a standard delivery and 2-3 days for express deliveries.

4. Payments

All payments are processed on the website through a secure payment platform which is protected with SSL technology. Payment information is not stored on the website for customer security. For more information on how we handle payment information then please read our privacy policy.

Please note that all payments must be made in full before any work can begin.

Once payments have been made, you will be able to view this in you bank statement with the billing descriptor being: CONT_CONTHERENOW

5. Refunds

Refunds are only accepted in very rare cases. If the work that has been completed differs greatly from the brief provided then the customer may be entitled to a refund, but this will only be issued at our sole discretion.

If the work has not been delivered by the agreed deadline then the customer may also be entitled to a refund.

All customers looking to apply for a refund must get in touch no later than seven working days after their work has been delivered.

6. Indemnity

All users agree to indemnify and hold us and our affiliates, agents, respective officers, directors and employees harmless from any claim or demand, including legal fees, made by any third party due to or arising out of a user’s breach of this agreement or their violation of any rights of a third party.

7. Content disclaimer

All of the content services which are provided on www.contentherenow.com are provided on an ‘as is’ basis and we offer no guarantee that customers will be satisfied with the results of our work. It is the responsibility of the customer to ensure that all of the correct information has been supplied at the time of the brief and we will not be liable for any errors or omissions which have not been caused on our part.

8. Get in touch

If you have any questions about any of these terms and conditions then please get in touch with us.